Course curriculum

  • 1

    Introduction to Navigating Crucial Conversations

    • Welcome to Navigating Crucial Conversations

    • An Overview of Crucial Conversations (6min video)

    • Moderator Guide #1

  • 2

    Preparing for your crucial conversation

    • Worksheet to prepare for your crucial conversation

    • Moderator Guide #2

    • Your Crucial Conversation Cheat Sheet #1

    • Your Crucial Conversation Cheat Sheet #2
  • 3

    Debriefing Your Conversation

    • Navigating Crucial Conversations #3